Shipping
For shipping we use either the US Postal service or UPS. Your package will be insured for the full value of the product(s) you have ordered.

Warranty and Repairs
We stand behind everything we make and want you to be satisfied with your purchase. We are committed to resolving any problems due to manufacture and will repair free of charge any defect of manufacture within 30 days of purchase. If you opt to have any repair or alterations performed elsewhere, we can no longer honor the guarantee for that piece.

Later repairs required due to wear and tear or to accident or abuse may incur labor charges.

Returns and Exchanges
If you are not completely satisfied with your purchase please e-mail us within 5 days of receipt for return authorization.

Returns will be accepted for exchange or credit only (excludes custom orders). We're sorry, but any credit issued will not include original shipping and insurance charges or return shipping costs.

Returns must be in new condition (unworn, unscratched, unbroken and otherwise undamaged). Please include your receipt. The item(s) should be sent in the original packaging, prepaid and insured for full value with "tracking". Returns lost in shipping will not be credited.

We reserve the right to not accept a return for credit or exchange.

Special/custom orders are final sales and cannot be returned or exchanged.
Also see related information for custom orders